Complaints

At RHAC, we’re committed to learning, growing, and doing better. We believe that feedback, including complaints, is a vital part of that process. If something hasn’t gone the way you expected or if you’ve had a negative experience, we want to hear about it.

Your voice matters. By sharing your concerns, you're helping us create a safer, more inclusive, and more responsive space for everyone we serve. Know that we’re committed to addressing complaints with care, respect, and transparency.

To share a complaint, please contact: 

Email: complaints@hivaidsconnection.ca

In person or by mail:

‍Regional HIV/AIDS Connection
201-602 Queens Avenue., London, ON
N6B 1Y8